SPEAKERS

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FRANK AGOGLIA

Special Agent

National Insurance Crime Bureau

Frank Agoglia was in law Enforcement for over 26 years. He retired from HPD in 2014. 
 

After enjoying approximately one week of retirement, he went to work for the State of Florida as a State Police Detective for the Division of Investigative & Forensic Services, Bureau of Workers Compensation Fraud. During his time working for the State of Florida, he specialized primarily in complex WC claimant and WC premium fraud investigations. He was also the Field Training Officer for new hires and was nominated for FIFEC’s Detective of the year in 2017. Frank is currently a Special Agent for NICB assigned to the Major Medical Fraud Task Force in the Southeast Florida region.

JAY BOBROWSKY

Sr. VP of Special Investigations

State Compensation Insurance Fund

Mr. Bobrowsky has over 25 years of diverse experience in insurance fraud and investigation services and some of his previous positions include: National SIU Program Manager for Pacific Specialty Insurance Company; Vice President of Operations, Western Region for GlobalOptions (Investigations); Northern California SIU manager for Farmers Insurance; and founding member and Senior Special Investigations Manager for Esurance Insurance Company SIU. Mr. Bobrowsky also served in the Special Investigation Units (SIU) of Progressive Insurance and Liberty Mutual Insurance companies and he is a past president of the Western Auto Theft Investigators’ (WSATI) – Northern Chapter. At Liberty Mutual Insurance, he was awarded their highest honor, “the Chairman’s Award” for his work on a complex and high exposure worker’s compensation investigation. Mr. Bobrowsky is a frequent presenter on various aspects of the detection, investigation and prosecution of insurance fraud including worker’s compensation claims, personal automobile claims, and property claims.

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ARMAND GLICK

Director, Fraud Division

UT Insurance Department

Armand Glick accepted the position as the Director of the Utah Insurance Department Fraud Division in January of 2009. Prior to his appointment he worked 21 years for the Salt Lake County Sheriff’s Office where he retired as a Captain. During his tenure with the Sheriff’s Office he served as Chief of Police Services for several contract cities, including Herriman, Riverton, and Bluffdale. Armand graduated from Weber State University with a B. S. Degree in Criminal Justice and obtained a Masters of Public Administration degree from Brigham Young University. Armand currently serves on the NAIC Anti-Fraud Working Group and chairs the technology subcommittee.

MARC KAISER

Investigations Specialist

AF Group

Marc has been with AF Group for over fifteen years, first in workers’ compensation litigated claims and presently as a Specialist in the Investigative Services Unit. He spent several years investigating Auto related losses to include Theft/ Arson, Large Loss Physical Damage (Personal Lines, Assigned Risk, Commercial Lines, Garage Keeper, Trucking) and Michigan No-Fault with another carrier prior to joining AF Group.

Marc earned his BS in Criminal Justice from Lake Superior State University and MPH with an emphasis in Disaster Management from American Military University. Marc also holds the following designations: Certified Intelligence Specialist (CPIS) from Executive Security International, Senior Claims Law Associate (SCLA) from American Educational Institute, and Certified Insurance Fraud Investigator (CIFI) from IASIU. Marc is also a graduate of the BCBS Medical Investigation Academy.

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RYAN MALONE

Regional Director

Travelers Insurance

Ryan Malone is the New England Regional Director for Travelers Investigative Services supporting field operations throughout the northeast. Prior to serving as Regional Director for the last five years, Ryan was a field investigator with Travelers Insurance for eleven years. He started his insurance career as a Liability Claims Adjuster with Travelers in 2002. Ryan graduated from the University of Massachusetts, Lowell with a bachelor’s degree in Criminal Justice gaining practical knowledge along the way by serving as a volunteer firefighter in his local community. Ryan was involved in the development and implementation of the Digital Forensic Evidence and Collision Data Retrieval Programs at Travelers Insurance.

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MICHAEL PETRIE

Vice President

ISG

Biography coming soon.

JEFFREY
RAPATTONI

Chair, Fraud & Special Investigation

Department

Marshall Dennehey

Jeffrey joined Marshall Dennehey in 2008 and serves as the chair of the firm’s PIP Litigation Practice Group, co-chair of the firm's Fraud/Special Investigation Practice Group and is a member of the Board of Directors. He focuses his practice on insurance fraud, bad faith and SIU related matters working with carriers both in the US and internationally.

Jeffrey litigates insurance fraud and fraud-related matters throughout the state of New Jersey and many other jurisdictions. He acts as national coordinating counsel to several insurance companies and helps clients develop strategies for defending complex litigation related to medical provider fraud, PIP and other emerging insurance issues. In addition, Jeffrey frequently consults with insurance carriers across the country to help integrate internal analytical platforms, create risk management protocol and conduct fraud-related investigations.

He has extensive training and background in provider-based investigations, underwriting fraud, policy voidance, and staged accidents.

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STEVE BELTZ

Director, Learning & Development

National Insurance Crime Bureau

As Director of Learning and Development for NICB, Steve is responsible for quality-driven training programs for internal staff, member organizations, and law enforcement.  Steve has been teaching for over 35 years and has extensive experience in fraud investigations, data analytics, and analysis.

TERRI DIGIORGIO

Supervisory Special Agent

National Insurance Crime Bureau

Terri DiGiorgio has 30 years of combined criminal/civil insurance fraud investigation, risk assessment, and leadership experience. She has been with the NICB for 21 years and serves as Supervisory Special Agent for the NICB Mid-Atlantic Medical Fraud Task Force. Terri regularly moderates industry and law enforcement meetings. She has been honored with several awards and commendations from the NJ Special Investigators Association (NJSIA); the Pennsylvania Insurance Fraud Prevention Authority; the US Secret Service; and the FBI. For 5 years, Terri held Top Secret Security Clearance from the United States Department of Justice while assigned to the Federal Bureau of Investigation/NYPD Russian Organized Crime Task Force and received a Commendation Award from the FBI Director in 2007. 

Prior to NICB, Terri was an investigator for a global private investigative firm in NY, managing pre-transaction due diligence, litigation support, corporate investigative cases and undercover operations throughout the US. Terri began her investigative career as a Casualty Investigator with Allstate Insurance and has a B.A. in Communications.

DOMINICK DUGO

Vice President, Fraud Division

Delta Group

Dominic Dugo, recently retired Chief Deputy District Attorney from San Diego, California , is now the DELTA GROUP Fraud Division Vice-President.

Dominic spent 33 years as a prosecutor in San Diego with 27 years prosecuting and then supervising the insurance fraud program. Under his leadership, San Diego has been recognized as having one of the best insurance fraud prosecutorial offices in the country.

After graduating in the top 5% of his law school class at De Paul University in Chicago, Dominic moved to California. He worked 2 years as an attorney for Justice Charles Hamlin of the California Court of Appeal. Thereafter, he joined the District Attorney's Office.

Dominic established San Diego's Workers' Compensation Premium Fraud (1996) and Medical and Legal Insurance Fraud (2005) Task Forces. Both of these were the first of their kind. He also authored several articles on insurance fraud including premium fraud.

Dominic has taught numerous classes throughout the country on how to investigate and prosecute insurance fraud including premium fraud. He also spearheaded and designed in San Diego one of the most successful anti-insurance fraud outreach programs in the country. 

Prior to retiring from the DA's Office in September 2019, Dominic served as Co-Chair of the Coalition Against Insurance Fraud out of Washington, D.C. for 3 years.

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LONI HAND

Asst. VP, SIU Director &

Chief Privacy Officer

NJM Insurance Group

Loni Hand is the Chief Privacy Officer and SIU Director & Counsel at NJM Insurance Group.  

After earning a JD from Seton Hall Law School and an LL.M in Trial Advocacy from Temple University, Beasley School of Law, she served as an adjunct professor in trial advocacy. She is a Certified Insurance Fraud Investigator (CIFI) and Chartered Property Casualty Underwriter (CPCU).

Ms. Hand serves on the Board of Trustees of the NJ Special Investigators Association and lectures at national insurance fraud seminars and conferences.

As a former Assistant Prosecutor and Director of the Mercer County Prosecutor’s Office Child Abuse and Sexual Assault Unit, Ms. Hand remains committed to supporting and protecting children in our community. She sits on the Mercer County Commission for Abused, Neglected and Missing Children and serve as President of the Board of Trustees of PEI Kids.

SHADDI
KAMIABIPOUR

Asst. Head of Court, Insurance

Fraud Unit

Orange County District Attorney

Shaddi Kamiabipour has worked for the County of Orange for over 25 years.  She joined the Orange County District Attorney's office in June of 2000. She has tried over 85 jury trials and 30 court trials. She has also conducted hundreds of evidentiary hearings and has examined witnesses both as a prosecutor and a former criminal defense attorney.

In October of 2009 she was assigned to prosecute Insurance Fraud cases. She has prosecuted various types of insurance fraud cases in the past 11 years. Ms. Kamiabipour has developed a specialty in prosecuting medical providers who were involved in multi-million dollar fraud schemes and has prosecuted over 50 defendants for committing over 490 millions dollars in insurance fraud.

She is a frequent speaker at the California District Attorney’s Association, the Northern California Fraud Investigator’s Association, Southern California Fraud Investigators Association and conducts training for employers and insurance companies.

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JOHN PHILPOTT

Deputy D.A., Asst. Chief of the

Insurance Fraud Division

San Diego County District Attorney

John Philpott has been a San Diego County Deputy District Attorney for over 23 years.  Prior to becoming a prosecutor, John worked for over five years as a civil litigator.  He has J.D. and M.B.A. degrees from the University of San Diego.    
John is currently the Assistant Chief of the Insurance Fraud & Workplace Justice Division.  He was cross designated as a Special Assistant United States Attorney for Operation Backlash.  John is also an Ethics Advisor for the San Diego District Attorney’s office.  

John has handled and tried a variety of felony cases including murder, rape, robbery, arson, and insurance fraud.  He has taught for the California Department of Insurance, IASIU, Northern California Fraud Investigators’ Association, California District Attorneys Association, San Diego County Bar Association, San Diego Regional Police Academy, & California Highway Patrol.
He has received awards from IASIU, National Healthcare Anti-Fraud Association, Coalition Against Insurance Fraud, U.S. Attorney’s Office, FBI, and San Diego County Deputy District Attorneys’ Association for his work fighting insurance fraud.

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MALISA TRIMBLE

Supervisory Special Agent

National Insurance Crime Bureau

Malisa leads the Arizona NICB team and medical fraud task force bringing 9 years of multi-jurisdictional investigative experience throughout the southwestern United States. Having specialized training and proven success in multi-claim/multi-carrier focused investigations, she is no stranger to the various struggles of investigating, negotiating, and litigating bodily injury claims. 
 
Prior to joining NICB, Malisa worked for 12 years with a major insurance company handling all levels of bodily injury and work comp claims before moving into the Special Investigations Major Case Unit. Her previous law enforcement background as a police officer and paramedic created a strong foundation for understanding both criminal and civil aspects of claim investigations. Malisa holds the FCLA designation and has completed advanced studies at Cornell, Harvard, and Notre Dame with emphasis on negotiations and organizational business leadership. As a prominent subject matter expert and dynamic public speaker, she has become one of the most sought after presenters at NICB academies and industry conferences throughout the country.