Frequently Asked Questions
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Credit Reporting Deadlines:
Credits must be reported to the state within the timeframes listed below. To ensure your credits are processed within these timeframes, submit your CE request within 3 business days after completing a course.
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Delaware — 30 days of course completion
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Florida — 21 days of course completion
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Georgia — 30 days of course completion
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Indiana — 14 days of course completion
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Louisiana — 30 days of course completion
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New Hampshire — 15 days of course completion
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New Jersey — 30 days of course completion
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Oklahoma — 10 days of course completion
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Texas — 30 days of course completion
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Utah — 14 days of course completion
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Wyoming — 14 days of course completion
Why am I being charged a processing fee?
The below states require a CE processing fee when credit is submitted. NICTA collects these fees, including credit card processing fees, during the CE request process and sends the funds to the applicable state(s) when credits are submitted.
Processing fee schedule per credit hour:
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Delaware $1.00
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Indiana $4.00
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New Hampshire $1.00
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Oklahoma $1.00
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Texas $1.30 (increased as of October 1st)
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Utah $1.00
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Wyoming $1.00
The processing fee for Virtual FraudSmart webinars is $2.00 per state.
What form of payment do you accept?
We accept all major credit cards, including; Visa, Mastercard, American Express, and Discover.
What happens if requests are not submitted within the required time?
If CE requests are not submitted within the required time, NICTA will require the student to retake the exam/course and resubmit their request within the correct timeframe. Submit requests within 3 days of completion to allow enough time for submission.
Can the same course be used for multiple states?
Yes, as long as all states requested have approved the course.
Please note: a separate form must be completed for each state.
Is an examination proctor form required for every state?
No, the only states that require an evaluation/proctor form to be completed are Georgia, Indiana, and Wyoming.
How long will it take for my credit to be processed?
Once the request form is submitted, credits will be processed and reflect on your state transcript within 7-10 business days. You will receive email notification once your credit has been processed.
I completed a NICTA course through my employer's internal learning platform. Can I still request CE credits?
Absolutely! You do not need to complete NICTA courses through the NICTA website in order to request CE credits. Simply request CEs as normal. You can use either a completion certificate, or transcript from your employer's LMS (learning management system) as proof of course completion.
How do I check my state CE transcript?
You can use the below links to check your state CE transcript.
Please note: if you haven't yet created an account, you'll need to create one before you can view your transcript.
Georgia, Indiana, New Jersey, Texas, Utah, Wyoming
Delaware, New Hampshire, Oklahoma
How do I request CEs for a FraudSmart webinar I attended?
After the webinar you will receive a link via email to complete a CE request form. Complete all required fields on the form and submit within 3 business days of the live webinar. As long as you attend for at least 55 minutes and answer all poll questions, your credits will be processed within 7-10 business days following the live webinar.
Please note: There is a processing fee of $2.00 per state for each webinar.